Certain things can introduce inefficiencies to a seaport.
The first thing that can introduce inefficiencies to a seaport is failure to invest in the physical infrastructure. If the physical infrastructure can’t meet the demands of the port, we end up with a situation where inefficiencies have to creep in. That is where, for instance, you end up with ships docking, but lacking any space to offload their cargo to. That is also where you end up with ships having to queue to wait to be offloaded, on account of there not being enough cranes.
The second thing that can introduce inefficiencies to a seaport is the tendency to hire incompetent folks to perform the various jobs there. In the area of IT, the folks hired to offer desktop support may be so incompetent that other staff members facing IT problems end up having to go to portals like www.logmein123.com, in order for them to access remote rescue.
The third thing that can introduce inefficiencies to a seaport is the failure to develop effective working systems. Without proper systems, the port staff end up performing tasks as they deem fit: which may not always be the best approach. It is always good to have standardized ways of doing things: hence the need for operational systems.